Average Score (64 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

64 Ratings

4.6 Average

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  • Lisa M.02-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Prompt, courteous, and efficient service!

  • Alexander H.02-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Great service team. The technicians are professional and efficient.

  • Sage R.02-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Reynaldo C.02-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Parking is a mess, and the waiting area is just okay. Also the dealership offers no detailing services

  • Robert M.01-31-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    The team went out of their way to work with me to lease my car. They took their time and answered all my questions and were never pushy and always helpful. I will come back. Thank you!

  • Dina S.01-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Keri C.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I truly appreciated Central reaching out to me with a reminder that my vehicle would be due for service. It was so easy to set up an appointment through text message! Drop off and pick up was quick and easy.

  • Brandon W.01-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Alex is knowledgeable on all aspects of the car and a great guy to work with. Couldn’t have made the leasing process more seamless

  • Gretchen P.12-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Your service department and the people who provide customer service are knowledgeable, professional, and helpful.

  • Steven D.12-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Y'all were great. I believe her name was Danielle??.. in the service department as soon as you walk in the door. Super friendly VERY helpful and answered any and all questions. Kept me in the loop with my vehicle in for work! Thank you guys