Average Score (64 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

64 Ratings

4.6 Average

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  • Mark R.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything done correctly and car ready on time.

  • Eddie M.03-21-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Fast and timely service.

  • Rae P.03-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Richard G.03-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Samantha is VW service is always very helpful and Chuck, my mechanic takes excellent care of my Jetta

  • Mary O.02-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Steve B.02-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    This was my first time coming for service since we are new to the area. Service was fine but the parking was a big issue. Also, went to the VW building and was told service for VW is in the Hyundai building…maybe better signage is needed. Thanks

  • Alexander H.02-25-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Keith and Anton are 10/10 managers

  • Christopher D.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great service!

  • Monique C.02-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It was quite a long wait for an oil change & tire rotation. Almost 2 hours

  • Jenn B.02-14-2025

    TYPE:ServiceMODEL:PassatYEAR:2021