TYPE:ServiceMODEL:TaosYEAR:2024
The dealership did not reset my oil change reminder. Also, the phone charger pad is still not working. It will start to charge the phone and than stop.
Average Score (64 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
My problem was answered right away. I had to wait a little while for them to check my car out, but they took my car right away and looked at it, and there was no problem they fixed whatever it was that needed to be fixed and I was out the door.
TYPE:ServiceMODEL:TaosYEAR:2024
Ease of scheduling, checking in and wait time
TYPE:SalesMODEL:JettaYEAR:2025
Emily was my salesperson. She was kind, patient, humble and was an amazing listener. Emily is such an incredible and intelligent young woman. She is a true gift to this dealership!
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
My Sales Person, Alex was amazing! He was very patient with me and worked very hard to get me the best deal possible. He is extremely knowledgeable, professional and a pleasure to work with! I was looking at several different vehicles and I purchased my Volkswagen, which was a bit more money than the other cars I was considering, mostly because of Alex and his hard work.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Fast and friendly service.
TYPE:ServiceMODEL:TaosYEAR:2023
Polite helpful staff.
TYPE:ServiceMODEL:TiguanYEAR:2019
The Services Dept customer consultant team is outstanding. Specially Sam, she kept us updated and explained work needed very thoroughly. Sam was able to answer all our questions and provided a breakdown on cost.
TYPE:SalesMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2024
Always have excellent service